Low-level disruption is more common than heckling, but it can be more destructive if you don’t handle it well. Here’s how to approach the drunk and chatty members of an audience.
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Ian Hawkins is ‘The UK’s most-trusted speaker coach’ (Square Mile) with clients including cabinet ministers, CEOs, Olympians and media figures. He is co-author (with Nadine Dereza) of Insider Secrets of Public Speaking available at
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